In today’s digital landscape, genuine customer reviews and feedback have become indispensable elements of the B2B SaaS buying journey. They are crucial in not only helping your business differentiate itself but also sharing customer proof points to compliment your go-to-market messaging.
In TrustRadius’ 2023 B2B Buying Disconnect Report: The Self-Serve Economy is Prove It or Lose It report, 52% of those surveyed said that vendors who offer user reviews make them more likely to buy. It’s clear that buyers want to hear from people like them to prove the ROI of technology before moving forward in the purchasing process. That’s why sites like TrustRadius partner with B2B SaaS vendors to ensure they’re sourcing the most honest, unbiased feedback from actual users.
Every year, TrustRadius recognizes software vendors through their Top Rated Awards for their commitment to providing excellent customer satisfaction, establishing credibility in the industry, and empowering buyers to make confident technology decisions. These awards are solely based on customer reviews and sentiment, highlighting the vendors’ emphasis on sourcing honest feedback on an ongoing basis.
“AlphaSense earning a TrustRadius Top Rated award is a testament to their outstanding performance and commitment to customer satisfaction. This recognition highlights AlphaSense’s dedication to delivering innovative solutions that empower businesses to make smarter decisions faster.” – Allyson Havener, SVP of Marketing & Community at TrustRadius
We are honored to be recognized for the 3rd year in a row in the 2024 TrustRadius Top Rated Awards. If you’d like to learn what our customers have to say about AlphaSense, please visit our TrustRadius profile.
Customer Advocacy Marketing Manager
Jenna Feldman is the Customer Advocacy Marketing Manager at AlphaSense. She has over 3 years of experience amplifying the Voice of the Customer across marketing efforts such as case studies, blogs, webinars, and more.
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