Primary and secondary research—all in one place
Now you can easily integrate primary research into your workflow. Search across AlphaSense’s library of firsthand perspectives, alongside our extensive universe of company documents, earnings transcripts, broker research, news, and more.
Comprehensive thematic & company research
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Frequently Asked Questions
Expert calls are one-on-one interviews with seasoned subject matter experts—such as thought leaders, former executives, partners, customers, and competitors—from a specific industry or company. The interviews are conducted by analysts, and the transcripts of those calls are available in an expert transcript library.
These experts provide unique perspectives that would otherwise be inaccessible to investment analysts and corporate professionals. That’s why having access to a premium expert transcript library, such as AlphaSense’s Expert Insights, is critical for unlocking the most differentiated and valuable insights and getting a competitive advantage.
Expert transcript libraries aggregate all expert call transcripts in one place, providing easy access to premium primary research. This enables users to quickly get smart on new markets, competitors, and geographies.
Some libraries don’t just aggregate content, but also allow you to conduct proprietary interviews with experts. With AlphaSense’s Expert Call Services, you can conduct your own 1:1 calls with experts to gather the most relevant and pertinent information for your business needs.
AlphaSense is also unique because our expert transcript library is just one part of our vast universe of content—which includes company documents, analyst reports, news and trade journals. Using our platform, you get all-in-one access to every piece of content necessary for comprehensive and holistic market research.
Expert transcript libraries are an integral tool for business professionals and researchers from a variety of industries. Some of AlphaSense’s clients who derive great value from our expert transcript library work in roles and industries that include:
- Corporate strategy
- Hedge funds
- Venture capital
- Private equity
- Asset management
- Consulting
Read more about how each of these benefits from our expert transcript library here.
The customer’s voice refers to the collective feedback, opinions, and preferences expressed by customers about a product, service, or brand. It encompasses the thoughts, feelings, and needs of customers as they interact with a company’s offerings.
By listening to the VoC, businesses can gain valuable insights into what customers value most, which helps them make informed decisions about product development, marketing strategies, customer service initiatives, and overall business operations.
VoC can be gathered through various channels, including surveys, interviews, social media monitoring, customer reviews, and direct feedback mechanisms. AlphaSense streamlines this process for business professionals by offering tens of thousands of transcripts in its expert transcript library now including the voice of the customer across the technology, media, and telecom (TMT) industry.
Through in-depth discussions with decision-makers, power users, and executive sponsors, our VoC transcripts cover essential topics like product use cases, value, buying processes, and product stickiness. Business professionals can leverage our VoC transcripts to gain actionable insights through diverse perspectives on customer experiences across the adoption curve to enhance their strategic decision-making.
Ready to make smarter decisions faster?
The right platform can make or break your quarter. With Expert Insights, accelerate your time-to-decision with quality primary research at a fraction of the time and cost.